FAQs

Our headquarters is located in Kuwait. For international inquiries or additional information, please contact us at info@karaktea.com.

We proudly serve customers in the following regions:

Middle East: Kuwait, Qatar, Bahrain, United Arab Emirates, Oman, Saudi Arabia, Jordan, Palestine, Iraq

International: Canada, United States, United Kingdom, Egypt, South Africa

All products and pricing details are available on our official website: www.thiafa.com
You can also find our products in cooperatives and major supermarkets.

Yes. We offer delivery services within Kuwait and international shipping to the countries listed above.

Kuwait: Orders are delivered within 24 hour.
International: Shipping typically takes 3–5 working days, depending on destination and courier procedures.

For retail orders you can visit our webstore: www.thiafa.com
For unlisted countries please reach us at info@karaktea.com for more information.

You can explore all available products in the Products section.

You can find the best preparation methods in the Preparation section.