#ForEveryMoment
FAQs
Where is your main location?
Our headquarters is located in Kuwait. For international inquiries or additional information, please contact us at info@karaktea.com.
Which countries are you available in?
We proudly serve customers in the following regions:
Middle East: Kuwait, Qatar, Bahrain, United Arab Emirates, Oman, Saudi Arabia, Jordan, Palestine, Iraq
International: Canada, United States, United Kingdom, Egypt, South Africa
Where can I find your products and prices?
All products and pricing details are available on our official website: www.thiafa.com
You can also find our products in cooperatives and major supermarkets.
You can also find our products in cooperatives and major supermarkets.
Do you provide delivery inside and outside Kuwait?
Yes. We offer delivery services within Kuwait and international shipping to the countries listed above.
How long does delivery and shipping takes?
Kuwait: Orders are delivered within 24 hour.
International: Shipping typically takes 3–5 working days, depending on destination and courier procedures.
For retail orders you can visit our webstore: www.thiafa.com
For unlisted countries please reach us at info@karaktea.com for more information.
What are your products?
You can explore all available products in the Products section.
What is the best way to prepare your products?
You can find the best preparation methods in the Preparation section.